What should I expect for my first appointment?

All of our locations have free parking. Please wear comfortable clothing that you can move freely in. Our clinic is laid out in separate treatment rooms for your privacy. Your clinician will take your history, perform their physical assessment and recommend a course of treatment. This often involves some type of manual treatment in combination with exercise to do at home. Usually subsequent visits will include progress follow-up as well as manual therapy until your issue resolves.

Do you accept emergency patients?

Absolutely we do. If you are experiencing acute back pain (“throwing out your back”) please let our receptionists know. They will do their best to fit you into our schedules as soon as possible.

Do I need a doctors referral?

You do not not need a referral to book an appointment with any of our practitioners, however you may need one in order to be reimbursed by your insurance provider.

Will the fee be covered by my insurance?

All of the services we offer are covered under major policies. Please double check with your provider to make sure you have coverage related to the services you are seeking. We do not offer direct billing.

Do you accept WSIB, OHIP or MVA payment?

We are not currently accepting WSIB or OHIP patients at this time but we are happy to refer patients to clinics that do. We are accepting MVA patients.

Are you hiring?

At the Active Relief Centre we are committed to providing the absolute best in care. In order to do this we are always looking to attract and mentor top students and practitioners. If you are interested in working with elite athletes, Active Release Techniques, a learning environment and a team atmosphere, we would love to meet you.